EMPLOYEE SATISFACTION SURVEY

Preparation of Employee Satisfaction survey:

While survey questions measure satisfaction with the opportunities and services provided to employees; organizational loyalty, loyalty to colleagues and managers are questioned. Many variables are taken into account in the preparation of survey questions, and the situation is determined to detect problems, if any. Among these variables; The employee’s sense of giving adequate feedback, feeling valued, the value of his performance, stress level, feeling about the comfort of the working environment, state of being informed about decisions and changes, short and long-term expectations, satisfaction with social relations, sense of vision and trust, mission and sincerity state, concepts such as the feeling of efficiency of their operations and the feeling of showing their strengths in their duties. Measuring the consistency and awareness level of employees’ answers to the survey questions is an important control in terms of the reliability of the survey, and this reliability is ensured through cross-questions.

Correct scales are used in the survey questions and the questions are prepared meticulously with the principle that they should be understandable and clear. By supporting the survey with open-ended questions, participants’ opinions are collected more efficiently. Since the survey questions will be specific and specific to the purpose and institution, they are designed in cooperation with institution officials. In order for employees to respond honestly and comfortably, their confidentiality should be protected and the survey should be anonymous. No less important than the above information, survey questions should be prepared in a way and in such a content that participants will not be negatively affected by the survey questions and will not feel undesirable directions, and for this, corporate culture should be taken into consideration carefully.

Delivering the survey to employees and collecting responses

Survey questions; Using the ArgeLabs Curious Marlov Platform, it is sent to each employee by e-mail as a specially designed, separate and confidential link, along with an explanation. A reminder message is sent to employees who have not completed the survey by a specified date. And again, on a specified date, the system is closed and the results are reported.

Reporting survey results (alternative-1) (Reporting standard statistical results of results):

Resulting statistical information is presented without comment, supported by structural and graphical information.

Reporting survey results (alternative-2) (Based on the results, interpretation of employee satisfaction and commitment and reporting recommendations):

The survey results are evaluated using advanced statistical methods and the results supported by graphics are reported to the institution officials and measures and suggestions are offered to increase satisfaction and loyalty.