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Satisfaction Feedback Button

Real Time System

Our customer feedback system,

  • in large quantities and
    to collect meaningful customer feedback,

Satisfaction Feedback Boxes AND Digital Collection Methods presents.

1. Müşteri Geri Bildirimi Gerçek Zamanlı toplanır.

2. Müşteri Geri Bildirimi Gerçek Zamanlı analiz edilir.

3. Sadece bir kaç saniyede Cihaz’dan-Size bilgi akışı gerçekleşir.

marlov-memnuniyet-buton
musteri-memnuniyeti

Why Feedback System

Before it has a negative impact on your organization:

  • Collect and measure customer feedback
  • Pinpoint the exact location of the problem.
  • Track your quality with data.
  • Make your service quality sustainable.
  • Gain prestige for your quality service.

Which Satisfaction Measure?

Satisfaction Measurement in every field improves the organization.

marlov-memnuniyet-butonu

Marlov Satisfaction Button

  • Features to prevent repeat votes
  • Battery life over one million clicks
  • Instant notification to authorized persons
  • Changeable question option
  • Wireless and real-time information collection
  • Anonymous feedback

At Which Points Satisfaction Measurement?

Fast Food Service

Monitor your team's quality of service and cleanliness of the environment.

Toilets

Make sure your team ensures the necessary cleanliness.

Luggage Delivery

Measure the satisfaction with your systems.

Customer Support Service

Audit the service your team provides.

Employee Satisfaction

Measure the satisfaction of your employees.

Security Transitions

Measure that the security team is friendly and solution-oriented.

Retail

Monitor your team's quality of service and cleanliness of the environment.

Parking Lot Service

Measure satisfaction with your services.

Classification

Measure ambient satisfaction.

Conferences

Measure conference efficiency.

Information and Ticket Office

Guarantee a positive impact between your team and the applicant.

Payment Points

Identify the failures in your services.

Waiting Room

Measure satisfaction with your environments.

Waiting Queue

Identify the point of service failure.

Examination Satisfaction

Measure patient examination satisfaction.

Perfect Customer Experience

Easy to Understand Wireless Devices

Wireless Access

Information Storage Media Features

Customized Solutions

Support Team - End to End Solution

Real-Time Analysis of Customer Feedback

Reporting

  • The analysis of the information collected from the devices is sent to your e-mail address in the period you wish.
  • You can monitor the results in real time on your cell phone or computer and find appropriate solutions.
gercek-zamanli-raporlama
gercek-zamanli-analiz

Real Time Access

  • See results in real time with the mobile app and web platform.
  • Manage reports
  • Create advanced analytics.

Warning Messages

  • You can be instantly informed about the change in customer satisfaction with real-time e-mail or SMS messages sent to the people you specify.

Integration

  • With our APIs (Application Programming Interface) you can integrate the collected information into your own knowledge base. This enables a real-time flow of information.

Support Service

  • Benefit from our experience and take into account our recommendations to increase your customers’ satisfaction.

Towards Excellence through Customer Feedback

Collecting accurate and real-time feedback,

  • By highlighting the impact of the improvements your team is making, it helps you drive customer satisfaction forward every day.

By sharing customer satisfaction feedback,

  • Increase your team’s awareness and motivation.
    You can continuously improve the quality of customer service.
  •  

Increased customer satisfaction will directly reflect on your returns. Because happy customers will show more loyalty and recommend you more.

As you get positive results,

  • You can publicize and broadcast it.
    You can increase awareness of your brand.
    You can certify your excellence.
  •  

Our working methodology has been developed with one goal in mind:

  • To improve your services in a lasting and tangible way.
    We don’t just deliver information, we offer an end-to-end service solution for your improvement.
  •  

Our team of service experts can organize workshops to help you identify your training needs and get the most out of your solution.